Frequently Asked Questions
1. What is MaxRich?
MaxRich is a membership-based automotive concierge service designed to simplify every aspect of vehicle ownership. Through our trusted partner network, members receive personalized support for insurance, vehicle buying and selling, collision repair, detailing, roadside assistance, and more.
2. Do I need to be a member to use your services?
Yes. MaxRich is a membership-based automotive concierge service. Our services are exclusively available to members. Different membership levels enjoy different benefits, with priority support and personalized concierge assistance.
3. How do I become a member?
Simply submit your membership application through our website. Our team will review your information and contact you with the next steps.
4. What services are included in my membership?
Depending on your membership level, you may enjoy services such as insurance assistance, vehicle buying and selling support, collision repair coordination, mobile detailing, roadside assistance, automotive photography, and exclusive partner benefits.
5. Do you provide insurance directly?
No. We work with licensed insurance professionals and trusted insurance companies to help members compare coverage options and find suitable solutions.
6. Can you help me buy or sell a vehicle?
Yes. We work with trusted dealership partners to help members purchase, sell, or trade in their vehicles.
7. What should I do if I'm involved in an accident?
Contact MaxRich as soon as possible. We'll help coordinate the repair process with our trusted collision repair partners and guide you through the next steps.
8. How quickly can I expect a response?
Our team aims to respond to all member inquiries within one business day during business hours.
9. Can I refer my friends?
Yes. Members can participate in our Referral Program and receive membership rewards for successful referrals. Please refer to our Referral Program for details.
10. Still have questions?
We're here to help. Contact our team anytime during business hours, and we'll be happy to assist you.
Your Automotive Concierge Is Ready.
Whenever you need us, we're here to help simplify your vehicle ownership experience.